Questions about a product, a payment, or an order? Contact jeruk.id support through one of the channels below. WhatsApp is the fastest. We reply in Indonesian and English.
Contact jeruk.id
Questions about stock, prices, or an order? jeruk.id support is happy to help.
WhatsApp chat 0858-7650-0500The only official jeruk.id WhatsApp number is 0858-7650-0500. We never ask for passwords or OTP codes.
886 buyer reviews since 2014To get help quickly
- If you have already ordered, mention the order code. It is on the order screen and in the order email.
- To confirm a payment, send a photo or screenshot of the proof of payment. The Confirm on WhatsApp button on the order screen already includes the order code.
- For crypto payments, include the TxID (transaction hash).
- For game top ups, double-check the player ID you entered in the form.
Beware of scams
jeruk.id never asks for your password, OTP code, or account verification code. If someone claiming to be jeruk.id support from another number asks for such details, ignore them and let us know through the official number above.
Frequently visited pages
- How to Pay: instructions for every payment method and the transfer note.
- Terms and Guarantee: delivery, faulty codes, wrong IDs, and refunds.
- All Products: every gift card, voucher, and top up you can order.
- Reviews: experiences of jeruk.id buyers.
- Privacy Policy: what data we keep and why.